FREQUENTLY ASKED QUESTIONS
Here you’ll find answers to some of the questions our customers often ask us. Feel free to get in touch if you need any more help or advice.
Where do you make your delicious chocolate bark?
We make all our chocolate ourselves in small batches. We’re based in Grantham, in Lincolnshire in the heart of the East Midlands.
When will my order arrive?
We use Royal Mail Tracked 24-hour service to deliver our gift boxes which usually arrive within 2 working days.
Do I need to be in to receive my order?
Yes ideally, as it will not fit through your letter box.
Is your chocolate vegetarian and gluten-free?
Indeed it is. Some of our chocolate is also vegan-friendly, check out our dark chocolate range.
Does your chocolate contain nuts?
Our chocolate may contain nut traces, although there are no nuts in our recipes or in the unit where our chocolate is prepared. Please check product labels for full allergy information.
Can you ship internationally?
Currently, we are only shipping across the UK via the website. However, please do get in touch if you live abroad and have a craving for our chocolate. We'll make it work.
I’ve got an idea about an exciting new flavour...
Great! Sign up to our newsletter and join our community to help our team decide on the next flavours. We would love you to be part of our evolution, influencing and inspiring our sensory journey.
You’ll also be the first to hear about any Glorious news as well as receiving special offers...and maybe some unexpected treats from time to time.
I have another query...
Let’s see if we can help. Drop us a line at hello@gloriouschocolate.co.uk or fill in the form below. You can also reach us via Facebook, Instagram, Twitter or LinkedIn.